AI that actually knows your business.
We build intelligent agents trained on your domain knowledge — agents that handle real conversations, take real actions, and know when to ask a human.
See It In Action
A real conversation with an AI agent
This is what it looks like when a customer interacts with an Ottermate-built agent on your website.
What makes our agents different
Not another generic chatbot — agents built on your knowledge with real guardrails.
Natural Conversations
Agents that understand context, remember past interactions, and respond naturally — not robotic scripts.
Your Knowledge, Their Brain
Trained on your business data, policies, and processes. Your agent gives answers that are accurate and on-brand.
Seamless Human Handoff
When a conversation exceeds the agent's scope, it gracefully escalates to your team with full context preserved.
Guardrails & Safety
Built-in boundaries ensure your agent stays on-topic, handles sensitive information appropriately, and never makes promises it cannot keep.
Multi-channel Deployment
Deploy your agent on your website, within your app, on Slack, email, or wherever your customers reach you.
Connected to Your Tools
Agents that can look up orders, check stock, book appointments, and take actions across your existing systems.
AI agents we build
Customer Support Agent
An AI agent that handles common support enquiries 24/7 — answering questions, troubleshooting issues, and escalating complex cases to your team.
Sales Qualification Agent
Pre-qualify leads by asking the right questions, understanding their needs, and booking meetings with your sales team when they are ready.
Internal Knowledge Assistant
Help your team find information instantly — policies, procedures, past decisions, and documentation, all accessed through natural conversation.
Onboarding Concierge
Guide new customers through your onboarding process, collect information, and set up their accounts with a friendly, consistent experience.
Appointment Scheduling Agent
Let customers book, reschedule, and manage appointments through natural conversation, synced with your calendar.
Data Analysis Assistant
Ask questions about your business data in plain English and get insights, charts, and recommendations instantly.
How we build your AI agent
Your domain expertise is the foundation. We extract it, structure it, and build an agent that thinks like your best team member.
Understand
We extract your domain knowledge — how your team handles enquiries, makes decisions, and serves customers — to train agents that think like you.
Design
We design the agent's personality, capabilities, guardrails, and escalation paths. You define what it can and cannot do before we build.
Build & Train
We build the agent, connect it to your data sources, and test it against real scenarios until it handles conversations with confidence.
Deploy & Learn
Your agent goes live with monitoring and feedback loops. It improves over time as it learns from real interactions.
Typical investment
$3,000 – $35,000
Per project. Final price depends on complexity and scope.
FAQ chatbot (web, single domain)
AI agent with booking + CRM
Full ecosystem (site + automations + AI)
Common questions about AI agents
Ready to put AI to work?
Tell us what your team spends time on that an intelligent agent could handle. We will show you what is possible.